Setting up a national service-dispatch call center, was one of the tasks that a group of people working for me, had on their plate. A part of that effort was to recruit people who would receive telephone calls from customers who were in need of a trained service technician to come to their place of business to effect a repair.
One of the “tests” we would conduct during interviews of prospective call center employees was a fairly simple test of U.S. geography. I was always stunned at how ilinformed people were about the location of the states in the United States…and in some cases, even the ones that were big and had distinctive shapes.
How would you do? You can find out by using the “test” at this website. See if you would have been qualified to be hired.
HT: My Dad
